SERVICES FOR BRANDS & IMPORTERS
Support for every part
of your product journey.
From formula development to after-sales follow-up, bring the parts of your project into one conversation. Choose a service to see the information, decisions and handover involved.
FIVE SERVICES, ONE PROJECT
Choose the support
your project needs.
Review one service or combine several. The scope, responsibilities and quotation are agreed for your project.
01 / PROJECT SUPPORT
Custom formula development
Shape the formula brief, sampling work and approval points.
02 / PROJECT SUPPORT
Packaging & design
Connect the container, label artwork and final pack approval.
03 / PROJECT SUPPORT
Quality control
Agree the checks, acceptance criteria and records for your order.
- Order details
- Freight plan
- Handover
- Follow-up
Plan the handover. Keep the details connected.
04 / PROJECT SUPPORT
Shipping & logistics
Clarify shipment details, documents and delivery responsibilities.
- Order reference
- Review
- Agreed action
- Follow-up
From a clear record to an agreed next step.
05 / PROJECT SUPPORT
After-sales support
A defined route for order questions, delivery issues and follow-up.
AT A GLANCE
What to prepare.
What to confirm.
| Service | Start with | Key confirmation |
|---|---|---|
| Custom formula development | Product category and destination country | Agreed development brief |
| Packaging & design | Your logo and existing brand guidelines, if available | Confirmed packaging specification |
| Quality control | Product specification or benchmark sample | Agreed checkpoints and acceptance criteria |
| Shipping & logistics | Destination country, city and delivery point | Agreed shipment scope and handover point |
| After-sales support | Order number, product and batch reference | A recorded issue summary |
BEFORE WE START
A clear scope
comes first.
Can I request just one service?
Tell us which part of the project you need help with. We will discuss whether it can be provided separately and what information or dependencies are involved.
How are service costs and lead times confirmed?
They depend on the product, scope, sample work, packaging and delivery requirements. The quotation should identify what is included, what needs approval and the applicable timeline.
Can you help with my destination market?
Share the destination country and product category. We can review the product, document and shipment questions for your project, including the tasks handled by the buyer or other providers.
YOUR PROJECT, YOUR REQUIREMENTS
Tell us where
you need support.
Start with your product, destination market and the service you want to discuss.