04 / Shipping & logistics
A clear handover.
A planned shipment.
Coordinate the shipping discussion around the actual order: destination, packed dimensions, timing and the tasks each party will handle.
- Order details
- Freight plan
- Handover
- Follow-up
Plan the handover. Keep the details connected.
SERVICE SCOPE
What we discuss
with you.
01
Shipment brief
Confirm destination, order quantity, carton dimensions, weight and any timing constraints.
02
Freight options
Discuss suitable courier, air or sea options and the parties arranging transport.
03
Documents & handover
Agree the packing list, invoice information and other documents needed for the shipment.
04
Shipment follow-up
Confirm tracking or shipment references, updates and the route for delivery questions.
TO START THE CONVERSATION
What to share
- Destination country, city and delivery point
- Quantity, pack size and preferred timing
- Your forwarder details, if you have one
- Requested documents and agreed delivery responsibilities
FOR THE AGREED SCOPE
What gets confirmed
- Agreed shipment scope and handover point
- Confirmed document and packing requirements
- Shipment references and follow-up arrangements
THE HANDOVER POINTS
Move forward
with clear decisions.
01
Confirm the shipment
02
Agree the freight plan
03
Review documents
04
Handover & follow up
CONFIRM BEFORE WE BEGIN
The details of your agreement
Freight quotes, transit estimates, insurance, clearance, duties and final delivery responsibilities are confirmed for the actual shipment. We do not promise customs clearance or a fixed arrival date here.
SERVICE QUESTIONS
Before you
make a decision.
Can I use my own freight forwarder?
Yes, discuss the collection point, contact details, packing requirements and handover documents with us before collection.
Can you arrange delivery to my country?
Tell us the destination and shipment details. Available routes, service providers, costs and responsibilities need to be checked for your order.
Who handles import registration and duties?
Confirm the buyer, supplier and logistics-provider responsibilities in the quotation and shipment agreement. Do not assume these items are included in the product price.
CONNECTED SERVICES
Keep the next step connected.
YOUR PROJECT, YOUR REQUIREMENTS
Tell us where
you need support.
Start with your product, destination market and the service you want to discuss.